Contact information

Contact Us

We're here to help. Whether you have a question about an order, a delivery or one of our products, get in touch and we'll get back to you as soon as we can.

Get in Touch

Email: customerservices@oakridgedigital.com
Response time: within 24-48 hours, Monday to Friday (excluding public holidays)
Business name: Much Better Things
Business address: [Your registered business address, if you want to list one]

[Optional: Phone: [your number] | Hours: [e.g. Mon-Fri, 9am-5pm GMT]]
[Optional: Instagram / TikTok / Facebook: [@yourhandle]. We reply to messages here, but email is the quickest way to get help with an order.]

Before You Contact Us

You may find your answer faster here:

  • Where's my order? Orders are dispatched within 1-2 business days and usually arrive within 7-12 business days after dispatch. Use the tracking link in your shipping confirmation email. Tracking can take 2-5 days to update after dispatch.
  • Need to return or exchange something? See our Returns and Refunds Policy.
  • Other questions? Check our FAQ page.

What to Include in Your Message

To help us sort things out quickly, please include:

  1. Your order number (found in your confirmation email)
  2. The email address you used to place the order
  3. A short description of the problem
  4. Photos, if your item arrived damaged, faulty or incorrect

Contact Form

[Optional: add Shopify's contact form here with these fields.]

  • Name
  • Email
  • Order number (optional)
  • Message

We'll only use your details to respond to your enquiry. See our Privacy Policy for more information.

Business Enquiries

For wholesale, collaborations or press, email [business email, or the same address] with "Business Enquiry" in the subject line.